Customer Interaction:

• Greet customers warmly, escort them to their tables, and provide menus.
• Take food and beverage orders accurately and promptly, making recommendations if requested.

Table Service:

• Serve food and drinks to customers, ensuring accuracy and presentation.
• Attend to customers' needs throughout the meal, such as refilling drinks, clearing plates, and addressing any concerns.

Product Knowledge:

• Familiarize yourself with the menu items, including ingredients, preparation methods, and special offers.
• Answer customer questions about menu items, dietary restrictions, and allergens.

Upselling and Revenue Generation:

• Suggest additional items such as appetizers, desserts, or beverages to enhance the dining experience and increase sales.
• Promote special menu items or promotions to customers and encourage participation.

Cleanliness and Hygiene:

• Maintain cleanliness and organization in the dining area, including tables, chairs, and service stations.
• Adhere to food safety and sanitation standards, including proper handling of utensils, plates, and glassware.

Qualifications

• Previous experience as a waiter or in a customer service role preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Attention to detail and commitment to providing high-quality service.
• Knowledge of food and beverage service procedures and etiquette.
• Physical stamina to stand and walk for extended periods and lift trays or objects as needed.
• Flexibility to work evenings, weekends, and holidays as required.

The Waiter position requires a friendly and professional individual who can deliver exceptional customer service, contribute to a positive dining atmosphere, and ensure the satisfaction of restaurant patrons.