Overview
Spa receptionists greet customers and direct them on where to go. In addition, they answer phone calls and manage the spa's schedule.
Duties
Responsibilities:
- Performs a variety of routine clerical tasks;
- Answers and routes calls, as necessary, to appropriate individuals;
- Accurately takes and delivers messages;
- Maintains clean and orderly reception, client and spa area;
- Maintains log of all calls requiring further action;
- Accepts and signs for packages, and notifies addressee of package arrival;
- Books services and answer any client and service related questions;
- Greets visitors and obtains name and other pertinent information, notifying appropriate individuals of visitor’s arrival.
Qualifications:
- Receptionists typically need a high school diploma or equivalent, and employers may prefer to hire candidates who have experience with certain computer software.
- Proficiency in word processing and spreadsheet applications may be particularly helpful.