Overview
The Security Officer plays a critical role in safeguarding the premises, assets, and individuals within a designated area or facility. They are responsible for maintaining a secure environment by monitoring surveillance equipment, patrolling the premises, and responding to security incidents to ensure the safety and security of personnel and property.
Duties
# Surveillance and Monitoring:
- Patrol assigned areas to detect and deter suspicious activity.
- Monitor security cameras and alarm systems for signs of unauthorized entry or other security breaches.
- Report any unusual or suspicious behavior to the appropriate authorities.
# Acces Control:
- Control access to premises by verifying identification and issuing visitor badges.
- Enforce security policies and procedures to maintain a safe and secure environment.
- Conduct security checks of vehicles, bags, and personal belongings as needed.
# Emergency Response:
- Respond quickly and effectively to emergency situations, such as medical emergencies, fires, or security breaches.
- Take appropriate action to mitigate risks and ensure the safety of individuals and property.
- Coordinate with emergency services and other stakeholders as necessary.
# Report Writing and Documentation:
- Document incidents, observations, and actions taken in detailed written reports.
- Maintain accurate records of security-related activities and events.
- Submit reports to management and law enforcement as required.
# Customer Service and Assistance:
- Provide friendly and professional customer service to clients, visitors, and employees.
- Assist individuals with directions, information, and other inquiries as needed.
- Handle complaints and conflicts in a diplomatic and courteous manner.
Qualifications:
- High school diploma or equivalent required; additional training in security or law enforcement preferred.
- Proven experience as a security guard or in a related field.
- Strong observation and surveillance skills.
- Excellent communication and interpersonal skills.
- Ability to remain calm and composed under pressure.
- Physical fitness and the ability to stand and walk for extended periods.
- Basic computer skills for report writing and documentation.