Room Attendant

Room Cleaning and Preparation:

• Clean and sanitize guest rooms according to established standards and procedures, including making beds, vacuuming carpets, dusting furniture, and wiping surfaces.
• Replenish guest amenities, toiletries, towels, and linens as needed, ensuring sufficient supplies for the duration of the guest's stay.

Bathroom Sanitation:

• Clean and disinfect bathroom fixtures, including toilets, sinks, showers, and tubs, removing soap scum, stains, and mineral deposits.
• Replace used towels, bath mats, and toiletries, ensuring a fresh and hygienic environment for guests.

Room Inspection:

• Conduct thorough inspections of guest rooms to identify maintenance issues, damage, or cleanliness concerns, reporting any discrepancies to the housekeeping supervisor or maintenance team.
• Ensure all amenities, electronics, and appliances in the room are in working order and properly configured for guest use.

Lost and Found:

• Collect and inventory any lost or misplaced items found in guest rooms, storing them securely and following hotel procedures for guest retrieval or disposal.
• Report any valuable or sensitive items found in guest rooms to the housekeeping supervisor or front desk staff for appropriate handling.

Guest Interaction and Service:

• Provide friendly and courteous service to guests, responding promptly to requests for additional amenities, housekeeping services, or special accommodations.
• Maintain confidentiality and respect guests' privacy, refraining from entering occupied rooms unless requested or authorized by hotel management.

Qualifications

• Previous experience as a room attendant, housekeeper, or in a similar role within the hospitality industry is preferred but not always required.
• Knowledge of cleaning techniques, equipment, and products used in hotel housekeeping operations, including vacuum cleaners, cleaning agents, and laundry procedures.
• Attention to detail and thoroughness in cleaning and inspecting guest rooms to meet established cleanliness standards and guest satisfaction metrics.
• Physical stamina and endurance to perform repetitive tasks, lift heavy objects, and work on feet for extended periods in a fast-paced environment.
• Customer service skills and the ability to communicate effectively with guests and coworkers in a professional and courteous manner.
• Flexibility to work various shifts, including weekends, evenings, and holidays, based on the demands of the hotel's occupancy and scheduling needs.

The Room Attendant position requires a dedicated and meticulous individual who can maintain cleanliness, organization, and guest satisfaction in hotel guest rooms. They must possess cleaning expertise, attention to detail, and a commitment to providing exceptional hospitality to guests during their stay.