We are currently looking for a Full-time Branch Rental Agent to join our team.
Malta International Airport, Park East, Luqa.
- Ensure the optimal rental experience by maximizing on sales and service opportunities for every customer.
- Prepare the rental agreement while advising on and upselling vehicles and optional extras to the customer according to their needs.
- Provide excellent customer service in all customer contact situations.
- Meet all sales and service standards.
- Complete administrative tasks including daily lists to assist the branch.
- Communicate via telephone and email in a friendly and helpful manner.
- Assist branch with returning and turnaround of vehicles as needed.
- Ask about customer experience with Enterprise; recording feedback to improve future rental experience.
- Discreetly check incoming vehicles and direct customer to counter for completion of rental.
- Keep lot organized for ease of access and traffic flow.
- Perform other job duties as assigned to meet the business needs.