Overview
A Garage Assistant supports the operations of an automotive garage or repair shop by assisting technicians, organizing equipment, and maintaining cleanliness. They play a crucial role in ensuring smooth workflow, safety compliance, and customer satisfaction within the garage environment.
Duties
Assisting Technicians:
- Aid automotive technicians by retrieving tools, parts, and equipment needed for vehicle repairs or maintenance tasks.
- Assist with vehicle inspections, tire changes, fluid top-ups, and other routine service procedures under supervision.
Organizing Inventory:
- Maintain inventory of automotive parts, supplies, and tools, ensuring items are properly stocked, labeled, and stored.
- Receive and organize incoming shipments, verifying contents against packing slips and storing items in designated locations.
Cleaning and Maintenance:
- Keep the garage area clean and organized by sweeping floors, removing debris, and disposing of waste materials.
- Perform routine maintenance tasks on garage equipment, such as cleaning tools, lubricating machinery, and replacing consumable items.
Customer Assistance:
- Greet customers, answer phone calls, and provide assistance with scheduling appointments, obtaining service quotes, or answering basic inquiries.
- Escort customers to waiting areas, offer refreshments, and provide updates on the status of their vehicles during service.
Safety Compliance:
- Adhere to safety protocols and guidelines to prevent accidents, injuries, and hazards in the garage environment.
- Wear appropriate personal protective equipment (PPE), follow safe lifting techniques, and maintain cleanliness to minimize risks.
Qualifications
- Previous experience in an automotive garage, repair shop, or similar environment is advantageous but not always required.
- Basic knowledge of automotive systems, tools, and equipment used in vehicle maintenance and repair.
- Strong organizational skills to maintain inventory, prioritize tasks, and manage multiple responsibilities efficiently.
- Physical stamina and strength to perform manual labor, lift heavy objects, and stand for extended periods.
- Customer service skills to interact with clients, coworkers, and supervisors in a professional and courteous manner.
- Attention to detail and willingness to learn new skills and procedures under the guidance of experienced technicians.
- Flexibility to work varied shifts, including evenings, weekends, and overtime as needed to meet business demands.
The Garage Assistant position requires a proactive and reliable individual who can support the daily operations of an automotive garage, assist technicians, and ensure a clean, organized, and customer-friendly environment. They must be safety-conscious, team-oriented, and eager to contribute to the success of the garage team.