Overview
The Car Park Operator is responsible for managing the daily operations of a parking facility, ensuring the smooth and efficient functioning of the parking lot. This role involves monitoring vehicle entry and exit, handling customer inquiries, maintaining the safety and cleanliness of the parking area, and managing payments and parking tickets.
Duties
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Oversee the flow of vehicles entering and exiting the car park, ensuring proper use of parking spaces and adherence to facility rules.
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Assist customers with inquiries, provide directions, and resolve any parking-related issues in a courteous and professional manner.
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Manage payment transactions, issue parking tickets, and ensure accurate record-keeping for all financial operations.
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Conduct regular inspections of the parking facility, ensure compliance with safety regulations, and address any security concerns promptly.
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Maintain the cleanliness and orderliness of the parking area, including sweeping, trash removal, and reporting any maintenance needs or hazards.
Qualifications
- Excellent communication and customer service skills.
- Ability to work flexible hours, including weekends and holidays.
- Previous experience in a similar role or in customer service.
- Knowledge of parking management systems and equipment.
- Ability to handle cash transactions accurately.
- Ability to stand for extended periods.
- Ability to work in various weather conditions.